Our promise is to add value
The Zenith Choice products & services remedy the failure of the current customer experience metrics to provide an accurate picture of customer-centric culture evolution. There are only two critical factors that matter to customers. Meeting their expectations and trust in their suppliers. Everything else is window dressing.
Listen & Act
to win, keep & nurture customers
‘Voice of the employee’ and voice of the customer’ are now digital and integrated via the Zenith Choice offer ‘100 Benchmark’.
ABOUT ZENITH CHOICE
Synergies for Abundance
Zenith Choice, the specialist firm monitoring customer-centred cultural evolution, deploys its consulting expertise and 'software as a service' applications in more than 30 countries. It is best known for its very powerful, yet elegantly simple, digital zenith method for monitoring customer-centric evolution. It provides effective measurement of culture change for transforming organisations. Zenith Choice helps organisations monitor and overcome the difficult cultural barriers associated with implementing customer-centric, digital transformations, in the face of change resistance, disruptive innovations and a dramatically changing competitive landscape. The Zenith Choice method combines the science of competition with the art of human experience to help people and organisations transform processes and transcend barriers to achieve sustainable, lucrative, growth in local, regional or global markets.
The Zenith Choice Coefficient is the measure of culture change - where the science of competition encounters the art of human experience to transform and transcend.